Frequently Asked Questions
For PAYDAY 3 Technical Support, please visit the Dedicated Support Page.
Hot Questions
Where can I find a Content Roadmap?
You can find the Dedicated Roadmap Page here, where you can view recent and future content updates broken down per-month.
Why is the game always online? Will there be an offline mode?
When looking at what worked and what didn’t with PAYDAY 2, we wanted to find a way to both avoid negative aspects like rampant cheating and add capabilities for the game to be more engaging and rewarding for our players base.
We also wanted to ensure we kept our commitments to the console community and maintaining one PAYDAY across all platforms. To deliver on that, and adding cross progressions, leaderboards and more, we need to ensure that every player is on the same version of the game. With that said, we are always looking for the best possible solution to improve player experience, and while we have not started on an offline mode as of today, it’s definitely on the table. Multiple paths are currently being evaluated both from an experience and implementation perspective and we’ll share more information when we have a clearer commitment.
As part of Operation Medic Bag, we have committed to developing an Offline Mode to PAYDAY 3, which will be implemented in two stages. The first stage, Solo Mode (Beta), is now available in-game!
Where can I get support or leave feedback for the game?
Please visit the PAYDAY 3 Support Page to find links to the relevant support channel you require.
For feedback, we have a feature upvote page! It's the best way to help us collect and sort communtiy suggestions, either make your own post or upvote someone elses: https://payday3.featureupvote.com/
Can I use KB/M on Console?
The use of keyboard and mouse on consoles is not currently supported on either Xbox or PlayStation. We have seen your suggestions and are looking into adding support in the future.
Will there be any official modding in PD3?
No official modding support has been announced so far for PAYDAY 3. We are aware that our modding community is too commited to be stopped by that mere fact however, and we're looking how we can support modding.
If I buy a DLC on one platform, can I play it on the other platforms I own the game on?
PAYDAY 3 does not support cross-commerce of DLC content. This means that if you own the Gold Edition on Xbox and the Standard Edition on PC, you'll only be able to access the content of each respective version on the platform where you own it.
Are you adding [feature] to PAYDAY 3?
You can find the Dedicated Roadmap Page here, where you can view recent and future content updates broken down per-month.
Check out our Feature Upvote page for the most popular Community Suggestions: https://payday3.featureupvote.com/
If yours isn't listed here, make sure to create a post for it!
Content Questions
What is included in the Year One Edition?
The Year One Edition will include the first year of DLCs, which includes 4 heists, 4 tailor packs and 4 weapon packs, as well as all of the additions and improvements added over the past year.
Our DLC model for PAYDAY 3 will be quite similar to what you’re already used to in PAYDAY 2, and you will still be able to purchase the DLCs separately.
Will there be a battlepass for PAYDAY 3?
We have not confirmed any Battle Pass for PAYDAY 3. Continue to let us know what you'd prefer!
Have you changed how challenges work?
As part of Update 1.1.4, we have replaced the challenges system with a more traditional Infamy Points leveling system.
Are any missing characters from PAYDAY 2 making a return in PAYDAY 3?
Clover made a return to the gang in Update 1.2.0 - Boys in Blue, and Houston was rescued and returned to the gang in Update 1.3.0 - Houston Breakout.
The other heisters from the PAYDAY gang are unaccounted for after assassination attempts on their lives.
Keep following the story to see who we can reconnect with!
What DLC and other updates can we expect in the future?
You can find the Dedicated Roadmap Page here, where you can view recent and future content updates broken down per-month.
Does PAYDAY 3 have microtransactions?
We originally announced PAYDAY Credits would be coming to the game, and would only be exchanged for cosmetic items.
As part of Operation Medic Bag, we have instead moved various items that would be purchasable for PAYDAY Credits into the in-game store, and can be purchased for C-Stacks. One of these masks will be "Mask of the Week" and can be purchased for a great discount!
We have not yet announced any further plans with PAYDAY Credits.
Will you ever sell C-stacks or C-stack gain boosters?
We are not planning on making C-Stacks purchasable for real money.
Technical Questions
I'm having issues with my Nebula Account, can I make a new one?
You should not make a new Nebula Account, all your game entitlements, DLC's pre-order bonuses and edition special items are tied to the Nebula Account you used when you first activated your game key. If you create a new account, these items will not be granted again.
Instead please contact our support: https://nebula.starbreeze.com/support
I'm having issues with the game, where should I go?
Please visit the PAYDAY 3 Technical Support Page for assistance.
Does PAYDAY 3 contain Denuvo?
General Questions
Where can I find other players to play with?
Join the Official PAYDAY Discord and take a look in the #lfg-payday3 channel!
Or check out the Looking for Group Sub-Forum on Steam.
What engine is the game developed in?
Unreal Engine 4. We started developing the game on Unreal 4, so that’s what makes the most sense for us to release. We’re planning on upgrading to Unreal Engine 5 post launch.
Which talents are featured in PAYDAY 3?
Simon Kerr and Pete Gold, who have voiced Dallas and Hoxton since PAYDAY: The Heist, are reprising their roles in PAYDAY 3. Damion Poitier returns as Chains, Siu-See Hung returns as Joy, and we introduced Nicklas Berglund to take on the role of Wolf, and also Rebecca LaChance as the role of Pearl. Gustavo Coutinho returns as the main composer, Aoife Duffin has reprised her role as Clover, and Derek Ray as Houston.
Which platforms support PAYDAY 3 crossplay and/or cross-progression?
PAYDAY 3 supports crossplay with all supported platforms, which means that you can play with your friends no matter where they prefer to play. You will also be able to avail of cross-progression, so you can heist from your preferred platform at any time.
(DLC purchases are not included in cross-progression)
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Controls
Keyboard / Mouse
PlayStation Controller
Xbox Controller
